Knowledge management (KM) is the process of capturing, distributing, and effectively using knowledge. Knowledge management is a discipline that promotes an integrated approach to identifying, capturing, evaluating, retrieving, and sharing all of an enterprise’s information assets. These assets may include databases, documents, policies, procedures, and previously un-captured expertise and experience in individual workers (source).
Lengthy and expensive knowledge management implementations are obsoletely before they finally get to the user. Knowledge Management tools like Analyst Toolbox help users to identify documentation for knowledge structure(s), analyze and score all document repositories, and integrate classifier scores into existing metadata and search engines. The process delivers an interactive visual user interfaces for better search experience.